Contact us Contact Us

Email us


Contact Details


Email:

[email protected]

 
Telephone

(+94)11 774 5700

Lines are open between 8:30am - 5:00pm [GMT +5.5]

 
Mobile

(+94)77 786 7350

Fax

(+94) 11 774 5731



Colombo Office
Tea Trails Ltd
46/38 Nawam Mawatha
Colombo 2
Sri Lanka


Bungalow Contacts

Norwood
Summerville
+94 51 738 8400
+94 51 738 8402
Castlereagh
Tientsin
+94 51 738 8401
+94 51 738 8403

Getting to Tea Trails   |   Directions   |   Brochure   |   Fact Sheet  |   FAQ

Terms & Conditions

Security of your Payment:
 

Your payments are processed entirely on the Secure Payment Sites operated by The Hongkong and Shanghai Banking Corporation Limited (HSBC) for Master and Visa card payments. Your card details are not received or stored by Tea Trails in any form, and when you place an order as part of the checkout process you are automatically taken to the HSBC Secure Payment facility for Master and Visa card payments. Your credit card information will be securely transmitted to HSBC using SSL 128-bit encryption. All payments are denominated in United State Dollars (US$), Great Britain Pounds (GBP) and Euros. SSL, security internet protocol known as Secure Socket Layer, uses connection-oriented end-to-end encryption to provide data confidentiality service and data integrity service for application layer traffic between your web browser and the secured HSBC payment gateway servers. It provides data encryption, server and client authentication and message integrity between the client and the web server.

Privacy Policy:
 

We value the confidentiality of your personal information. In order to guarantee your protection from abuse of your financial information, we do not store any personal financial information on our servers and process all payments securely on the HSBC Secure Payment Site. This data is protected by SSL 128-bit encryption. Other personal information entered for contact purposes is not divulged to any third party entity, and used solely for the purpose authorized by you, for information relating to your booking.

  
Cancellation Policy:
 

> Within 30 days of arrival 30% of full stay charge, within 21 days 40%, within 14 days 50%, within 7 days 100%.

> During Peak Season and February, within 45 days 50% of full stay charge, within 30 days of arrival 100% full stay cancellation charge

> Full bungalow booking within 60 days full stay cancellation charge

Terms & Conditions

Security of your Payment:
 

Your payments are processed entirely on the Secure Payment Sites operated by The Hongkong and Shanghai Banking Corporation Limited (HSBC) for Master and Visa card payments. Your card details are not received or stored by Tea Trails in any form, and when you place an order as part of the checkout process you are automatically taken to the HSBC Secure Payment facility for Master and Visa card payments. Your credit card information will be securely transmitted to HSBC using SSL 128-bit encryption. All payments are denominated in United State Dollars (US$), Great Britain Pounds (GBP) and Euros. SSL, security internet protocol known as Secure Socket Layer, uses connection-oriented end-to-end encryption to provide data confidentiality service and data integrity service for application layer traffic between your web browser and the secured HSBC payment gateway servers. It provides data encryption, server and client authentication and message integrity between the client and the web server.

Privacy Policy:
 

We value the confidentiality of your personal information. In order to guarantee your protection from abuse of your financial information, we do not store any personal financial information on our servers and process all payments securely on the HSBC Secure Payment Site. This data is protected by SSL 128-bit encryption. Other personal information entered for contact purposes is not divulged to any third party entity, and used solely for the purpose authorized by you, for information relating to your booking.

  
Cancellation Policy:
 

> Within 30 days of arrival 30% of full stay charge, within 21 days 40%, within 14 days 50%, within 7 days 100%.

> During Peak Season and February, within 45 days 50% of full stay charge, within 30 days of arrival 100% full stay cancellation charge

> Full bungalow booking within 60 days full stay cancellation charge

Terms & Conditions

Security of your Payment:
 

Your payments are processed entirely on the Secure Payment Sites operated by The Hongkong and Shanghai Banking Corporation Limited (HSBC) for Master and Visa card payments. Your card details are not received or stored by Tea Trails in any form, and when you place an order as part of the checkout process you are automatically taken to the HSBC Secure Payment facility for Master and Visa card payments. Your credit card information will be securely transmitted to HSBC using SSL 128-bit encryption. All payments are denominated in United State Dollars (US$), Great Britain Pounds (GBP) and Euros. SSL, security internet protocol known as Secure Socket Layer, uses connection-oriented end-to-end encryption to provide data confidentiality service and data integrity service for application layer traffic between your web browser and the secured HSBC payment gateway servers. It provides data encryption, server and client authentication and message integrity between the client and the web server.

Privacy Policy:
 

We value the confidentiality of your personal information. In order to guarantee your protection from abuse of your financial information, we do not store any personal financial information on our servers and process all payments securely on the HSBC Secure Payment Site. This data is protected by SSL 128-bit encryption. Other personal information entered for contact purposes is not divulged to any third party entity, and used solely for the purpose authorized by you, for information relating to your booking.

  
Cancellation Policy:
 

> Within 30 days of arrival 30% of full stay charge, within 21 days 40%, within 14 days 50%, within 7 days 100%.

> During Peak Season and February, within 45 days 50% of full stay charge, within 30 days of arrival 100% full stay cancellation charge

> Full bungalow booking within 60 days full stay cancellation charge

Sign up for Tea Trails
news and offers